Reviews
State Farm® Agent Brian Hartle
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
mark Swayze
September 16, 2026
"Ryan Waltz gave me great service for my commercial auto insurance. He went above and beyond his duty to accommodate my needs with fulfilling the needs of my company and communicating with my business partners. Great place to do business."
We responded:
"Wow, thank you for the 5-star review, mark! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Fred McGoober
September 12, 2026
"It's great"
We responded:
"Fred, thank you for the amazing review! Our Kennett Sq insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Brian Hartle, your State Farm Agent "
Matt Bricketto
September 3, 2026
"The Staff always provide good service and Lisa handles most of our work in a friendly, helpful and professional manner!"
We responded:
"Matt, thank you for the amazing review! Our Kennett Sq insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Brian Hartle, your State Farm Agent "
Madeline Rose
July 5, 2026
"Best agent around!"
We responded:
"Thank you for taking the time to leave such a great review, Madeline. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Lili Chranko
July 4, 2026
"Brian and his team are wonderful!"
We responded:
"We are grateful for your 5-star review, Lili! Thanks for taking a moment to share your positive rating of State Farm Agent Brian Hartle’s Team here in Kennett Sq . "
Hud G
May 22, 2026
"Ryan’s my guy. He gets stuff DONE. Very easy to deal with !"
We responded:
"Hud, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Brian Hartle’s Team is just a call or email away!"
William Johnson
May 20, 2026
"My check never got cashed( crazy mail) in April for our car insurance. Lisa, from State Farm in Kennett Square, PA, was kind enough to contact me to make a payment and I personally delivered it with no interruption in my plan. Thank you, Mary Lou Johnson"
We responded:
"William, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brian Hartle’s Team—we are always here to help!"
Alec Proffitt
May 13, 2026
"Highly recommend! First time home buyer here and I was patiently walked through the world of insurance and how to save money with bundling. Going to recommend to friends and family."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Monica Kenney
April 29, 2026
"Sandra and Lisa helped me a lot today, as my automatic premium payment failed to clear my bank. I was very anxious about that, but Sandra reassured me and explained what my options were. My family member went over and saw Lisa and made the payment. Now, I am okay.
This State Farm office is very detail-oriented, friendly, and thorough. See them today for all of your insurance needs."
We responded:
"Monica, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Brian Hartle’s Team!"
Alexia Figueroa
April 27, 2026
"El personal es muy profecional y calificado. Ayudan a resolver todas las dudas y preguntas que tenemos los clientes para brindarnos un trato independente y personalizado. Los recomiedo a todos mis familiares y amistades y si son hispanos les recomiendo a Sandra, es la mejor !"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Brian Hartle’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Vero Gomez
April 23, 2026
"Excelente atención, excelente trato, excelente presupuesto, muchas gracias por todo"
We responded:
"Thanks so much for the fantastic rating, Vero! We are so glad you had a positive experience with us here on State Farm Agent Brian Hartle’s Team. If there is anything we can do for you in the future, just give us a shout! "
Holly Middleton
April 7, 2026
"Always great service. Lisa is helpful and knowledgeable. They are the best to work with."
We responded:
"Thank you for the fantastic review, Holly! We are always here to help with your insurance needs here in Kennett Sq . "
Nick Biondi
April 2, 2026
"Just received a courtesy update call from Lisa from my local State Farm office for an update on replacement costs for our home. The end result is that she found that we were slightly over insured, resulting in a revision and a savings of some premium.
Yet another example of the excellent customer care we have come to expect in our 50+ years with State Farm"
We responded:
"Thank you so much for the 5-stars, Nick! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Alan Morse
March 19, 2026
"We've been with State Farm in Kennett for decades! The agency has been, and continues to be, the best example of a professional, informed, and service-oriented insurance agency. Shout out to "Lisa," who continually amazes with her wealth of information and prompt responses."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Brian Hartle’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Kennett Sq ."
Kris Zago
March 17, 2026
"Lisa, Brian and team are always there for me for any assistance I ever need with my policies! Highly recommend if you want great service!"
We responded:
"Kris, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Luis Quinones
March 12, 2026
"I was very pleased with the transparency and honest conversations with Brian Hartle. Highly recommended for your insurance needs!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Brian Hartle’s Team here in Kennett Sq . "
Brian Ladd
March 5, 2026
"Lisa is the absolute best. Always so helpful, friendly and professional! Thank you for all you do Lisa! Much appreciated!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Jaqueline Castano
March 5, 2026
"Have always had a good experience with them! Lisa is great, she is always so helpful!"
We responded:
"Jaqueline, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Brian Hartle’s Team!"
Linda Walker
March 3, 2026
"We have been with State Farm for over 20 years. We just can’t say enough about the Hartle team and their outstanding customer service they give us consistently!"
We responded:
"Thank you for the amazing review, Linda! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Brian Shiley
February 4, 2026
"I, like many others, have been with State Farm in PA since 2003 for auto, home, and life insurance. Starting with Ron Caputo in '03 and now Brian. I have worked with Lisa for so many years I can't remember anyone else. It's been a pleasure to work with her. Never an upsell on any product. Response time and information via email is what keeps me with them. Truly feels like you are family there. Thank you Brian & Lisa for being my agent."
We responded:
"Brian, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Brian Hartle’s Team is just a call or email away!"
Bruce Bredickas
January 22, 2026
"I’ve worked with Brian Hartle and his team for over 15 years for auto, home, and life insurance. Even during a short period when I moved away, it was clear how much I valued his service—and I was genuinely happy to come back. Brian and his team are consistently responsive, knowledgeable, and dependable. It’s the kind of relationship where you know someone’s got your back when you need it. Highly recommend."
We responded:
"Thank you for the 5-star review, Bruce! Here on State Farm Agent Brian Hartle’s Team, we are proud to serve our community and appreciate your recognition. "
Marion Kuhn
January 22, 2026
"I recommend Brian and his team. Fast, professional and overall great experience."
We responded:
"Hi Marion, thank you so much for taking the time to leave us such a kind review. We really appreciate it! Please let us know if there is anything else we can help with...Brian & Team"
Jane Pratt
October 31, 2025
"I have been coming to this office for 50 plus years. 3 owners later...still here.
Lisa is simply the best!!!!"
We responded:
"Hi Jane, thank you so much for taking the time to leave such a kind review and for recognizing Lisa! I agree, she is the best!!! We know what a long-time, loyal customer you have been and we appreciate that more than words can say....Thank you, Brian & Team"
Lori Austino
October 23, 2025
"Lisa has supported my insurance needs for 15 years now. She is efficient, friendly and I trust her to give solid advice and always follow through. I had my previous SF agent for 25 years, but switching was easy. I am so fortunate to have Lisa and Brian. I highly recommend Brian’s agency, you won’t be disappointed."
We responded:
"Hi Lori, thank you so much for taking the time to leave such a nice review and thank you for recognizing Lisa. We really appreciate it! We are here to help in any way we can. Brian & Team"
Heather
October 20, 2025
"Lisa is great to work with!! I’m excited to have a local company working with me for my insurance needs."
We responded:
"Hi Heather, thank you so much for leaving such a nice review and for recognizing Lisa! We know how great she is, but it is always nice to hear it from our valued customers. We really appreciate it!! We are always here to help with your insurance and financial services needs....Brian & Team"